Merlin
Terms of service
What Merlin is
Merlin is a tool for running a brand's marketing: it holds what a brand is, makes work for it, publishes where you connect it, and reads back what came of it. It is operated by the person or company running this instance, named on the privacy page.
Your account
You are responsible for what is done under your account, for the accuracy of what you record about your brands, and for having the right to publish what you send through Merlin to any platform you connect. You can delete your account from Settings at any time; every brand you own goes with it, and you can export each brand first.
What Merlin makes ⚑
Text, artwork and audio generated for you are yours to use. They are proposals: Merlin shows them for correction and does not publish anything without your yes. You are responsible for checking a proposal before it goes out — a generated claim about your product is still your claim.
Connected platforms
When you connect a Facebook Page, an Instagram account or any other platform, what Merlin does there is bound by that platform's own terms, and by what you granted. Merlin says on the brand's page which platform is holding a scheduled post; a post held by a platform goes out whether or not Merlin is running.
Plans and payment ⚑
Every account starts on Free, which generates nothing. A paid plan adds what Merlin generates, up to the monthly allowance the plan states; the tokens page shows what has been used, as reported by the model's own API. Where a plan is on sale, payment is taken by the payment provider named on the privacy page, and cancelling stops the next charge.
Availability and liability ⚑
Merlin is provided as it is. The operator will say on the setup page what the instance can and cannot do, and will tell you when it breaks where it can. The operator is not liable for a post that did not go out, a number a platform reported wrongly, or a decision you made on Merlin's reading of your record.
Changes
These terms may change; the date at the foot of this page is when they last did, and a change that matters is said in the Sunday letter to every account.